1. Order Cancellations
You can cancel an order within 4 hours of placing it or before it has been handed over to our courier partner. Once an order is in transit, cancellation cannot be processed; you can refuse delivery or initiate a return upon arrival.
2. Refund Timelines
- Prepaid Orders (UPI / Debit / Credit / NetBanking): Refunds are processed immediately upon return inspection and credited back to the source account within 3 to 5 business days.
- Cash on Delivery (COD) Orders: Refunds will be issued via instant UPI transfer or direct NEFT bank transfer upon receiving your verified bank details.
3. Non-Refundable Items
Shipping fees for orders that were successfully dispatched are non-refundable unless the return was necessitated due to our error or product defect.