1. 7-Day Return Window
We want you to be completely thrilled with your purchase. If you receive a product that is defective, damaged in transit, malfunctioning, or not matching the specifications shown on the website, you may request a replacement or return within 7 days of delivery.
2. Eligibility Criteria
- The item must be in its original packaging with all included accessories, manuals, and cables.
- Items showing physical abuse, water damage (unless IPX rated), or alterations are not eligible.
- Clear photo or unboxing video proof of the defect or damage must be shared with our team.
3. Free Reverse Pickup
Once your return request is approved, our courier partner will arrive at your address to inspect and collect the item at zero additional cost to you.
4. How to Initiate a Return
Email us at support@krishnamayastore.com or WhatsApp +91 98765 43210 with your Order ID and photo/video proof.